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Business chatbot

Answers, qualifies and hands off to a person when needed, on web or WhatsApp.

An assistant with your business logic: hours, catalog, FAQs and escalation rules. Not a generic widget; it connects to the tools you already use.

Each solution is a starting point. You own the code; if you need a different scope, we design it custom.

What is included

  • · Conversation design and brand tone
  • · Web and/or WhatsApp Business integration
  • · Connection to CRM, calendar or spreadsheets
  • · Escalation rules to a human
  • · Inbox panel and settings

Indicative timeline

Live in under two weeks for a defined scope.

Indicative investment

Implementation from €100; maintenance from €10 per month. A full custom project is quoted by scope.

Part of AI agents and automation

Frequently asked questions

Does it work if we have no CRM?
Yes. We can start with email, spreadsheets or a simple inbox and connect a CRM later.
WhatsApp, web, or both?
All three are valid. We start on the channel where you have most volume (often WhatsApp) and add web or another channel with the same business logic behind it.
How long until it is live?
With a defined scope it is usually live in under two weeks: conversation design, knowledge base, channel and basic integrations.
What happens after hours or if it cannot answer?
We define escalation rules: it leaves context ready and notifies someone on your team, or schedules a follow-up. We do not leave the customer in an empty loop.
Do we need written FAQs before we start?
It helps, but it is not mandatory. We start from your team’s real messages, policies and catalog. If the material is messy, the diagnostic starts by sorting it.
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