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Privacy policy

Last updated: August 2026

1. Controller

Bitora acts as a processor on development and integration projects. We only process data needed to deliver the service. Questions: support@bitora.es.

2. Data we process

Contact data (name, company, email), project data and, where relevant, technical data from systems we integrate. We do not sell data.

3. Purpose and legal basis

Answering enquiries, performing the service contract and legal duties (GDPR). Own infrastructure in Spain (EU), AES-256 encryption.

4. Retention and rights

We keep data as long as needed for the service and legal duties. You can access, rectify, object or request deletion via Data management.

5. Terms

Code built for a client is the client’s from day one. Scope, timeline and support are set out in each proposal.

6. Cookies and local storage

We use cookies and local storage only when needed for the site to work or, with your permission, to measure usage. You can change your choice anytime via “Manage cookies” in the footer.

PurposeTechnologyTypeDuration
Bix chatWorkflowApp (app.bitora.es)Essential / functionalSession
Contact formJetEmail (via contact-api)TransactionalNo visitor cookie
Light or dark themelocalStorage (bitora-theme)PreferencePersistent
Web analyticsanalytics.bitora.es (Bitora Analytics)Non-essentialOnly with consent

To update analytics consent, click “Manage cookies” in the footer and choose Accept or Reject non-essential.